Aprosoft - Risk Management

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Process & Practice » Risk Management

Aprosoft is absolutely confident that risk assessment and risk management are important contributors to the success of an IT outsourcing venture. That’s why Aprosoft developed the outsource risk management framework that enables assessing and managing the risk associated to an IT outsourcing project.

Project Risk Management
Before and during the actual outsourcing effort, Aprosoft’s project management activities center on the outsourcing strategy, which is tied to the overall company strategy. The Aprosoft’s team is cross-functional and composed of personnel with the proper technical (product/service), process, and analytical skills. To minimize the risk of project failure, the Aprosoft’s team employs proven outsourcing and risk management methodology.
Aprosoft’s outsourcing strategy drives the client relationship and satisfaction.

Contract Risk Management
Crafting, designing, negotiating and implementing a contract that will minimize the risk exposure of the client for a given level of benefits is an art. Efficient Aprosoft’s contracts structure the relationship between the client and us in ways that are beneficial to both.

To mitigate contract management risk, Aprosoft develops a contract and negotiation to proactively plan and document all aspects of the agreement including service level agreements, escalation procedures, product specifications, transitional requirements, roles and responsibilities, and exceptions.

Performance Risk Management
Aprosoft’s key executives managing the problem escalation process with high effectiveness. To avoid frustration and failure, the associated relationship and performance risks are managed by Aprosoft proactively and effectively.
Aprosoft’s performance risk management is built during contract planning, negotiation, and post-award management of the contract. Aprosoft’s strategy of development and negotiation of a comprehensive contract that includes an effective performance feedback mechanism is supplemented by performance monitoring and periodic contract and invoice audits as well as other measurements and controls. Clarity of roles and responsibilities in this stage is critical to the Aprosoft’s management of the contract and will also support the achievement of client and contract management process efficiency and control objectives.

Assessing and managing outsourcing project risk
Aprosoft uses model such as the one presented below to develop strategies and tactics for assessing and managing project risks. This is a generic project risk management model, and Aprosoft applies it equally to outsourcing and to systems integration/systems project risk management.