Aprosoft - Project Communication

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Process & Practice » Project Communication

Put Communication on high priority:
The basic reason is very simple: you know your business requirements best. Software services companies working in another part of the world can only develop a solution based on the input provided by you. But there will be loopholes unless the Communication is crystal clear. Fairly large projects demands for a dedicated project manager who is a single point of contact of the offshore team and acts as a virtual bridge between the business and the software developers.

Agile methodologies are more realistic when it comes to making sure communication is facilitated properly and often with real code sent back for verification, reflection and fine-tuning. The uniqueness of our offshore software development services is the integration of an onshore local project management office with an offshore development team. This ensures continuous reliable communication with our clients along with highly competitive proposals. Our project managers are seasoned skilled professionals that are dedicated to ensuring customer satisfaction. Our home office staff in Boston, USA provides easy local communication. The multinational character of our affordable offshore software development team guarantees cost effective solutions that enhance your business value. The result is business software solutions that work, both economically and from a customer satisfaction perspective – offshore pricing and onshore convenience.

Aprosoft understands that clear communication channels are a vital to project success and quality of delivered results. Through clear communication we provide our customers all necessary functions and activities needed to establish productive customer-contractor communication environment:
» Project visits on start
» Regular visits to customer
» Optional onsite and offsite work
» Daily project status monitoring, reports and feedbacks
» On-demand telephone conferences

On the corporate level, we use the following communications tools:
» E-mail
» Mobile and fixed phones
» Department and corporate meetings
» Shared secure LAN with VPN access
» Corporate Intranet
» On the project level, the following communications tools are employed to ensure coordinated collaboration of distributed teams:
» MS Project Server (based on SharePoint portal): shared information on main project management activities (Project Plan, Project Issues, Project Risks, Distributed Documents, Discussions, etc.)
» This portal ensures overall effectiveness of development process, execution control, communication between departments, and increases overall level of service to our clients. This portal is secured by our firewall and internal security tools that ensure safe information flow within the portal
» Issue Management Tools (Mantis)
» Configuration Management tools with Remote access add-ons (Tortoise SVN); distributed development (collaborative using of source code) and other tools
Software Development Projects are extremely critical in their orientation and nature. Hence, it becomes mandatory that effective communication is established between Icreon and the client for such projects. Being an offshore development company, communication, to Icreon means real-time and simultaneous sharing of knowledge amongst project resources. We utilize state-of-the-art communication tools such as GotoMeeting & WebEx to facilitate real-time communication. The utilization of such tools, at our offshore development center, enables us to formulate a centralized platform where data, files and ideas can be freely exchanged and processes can be effectively monitored.

A few features of real-time communication include:
» Defining team capacities online
» Online Administration & Management of a Project
» Instant Resolution of Issues
» Sharing Resources & Files
» Defining Customization Processes for all to see
» Advanced Management of Documents
» Completely Web-Enabled Interface
» Create & Share Timelines, Charts & Calendars
» Video Conferencing between all Team Members
» Advanced E-Mail notifications